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Awards and Recognition

JD Power and Associates
For an unprecedented sixth consecutive year, Microtel has been ranked highest in guest satisfaction among economy/budget hotel chains in J.D. Power and Associates' "North America Hotel Guest Satisfaction Study."

HotelWorld
Microtel was named a winner in the HotelWorld 2008 Global Hospitality & Design Awards Competition for "Best Guestroom Design" in the limited-service category for its innovative new prototype suite guestroom design.

Lodging Hospitality Chain Leader Award
Lodging Hospitality magazine has recognized Microtel twice: in 2008 for design and décor of its new guestroom prototype, and in 2005 for its commitment to providing travelers with disabilities with quality, accessible hotel accommodations and a service culture prepared to make their stay enjoyable.

Market Metrix Hospitality Index
Microtel has been ranked number one in its class by the Market Metrix Hospitality Index numerous times with top honors in customer satisfaction and loyalty.

Business Travel News
Microtel was rated the top hotel brand in the budget segment by Business Travel News in its 2006 "Top U.S. Hotel Chain Survey." It swept every category in the budget portion of the survey and also scored high in the physical appearance of its properties and price-value relationship.

Arthur Frommer's Budget Travel
Microtel is the first economy/limited service hotel chain to provide guests with free local and long distance phone calls within the continental U.S., plus free wireless high speed Internet access in all its guestrooms nationwide. The brand won the 2005 "Extra Mile Award" from Arthur Frommer's Budget Travel Magazine for offering the free amenities.

Disability Matters Award
Microtel received the Disability Matters 2008 marketing award for its superior marketing of products and services to the special needs community.

Disability Rights Advocates (DRA)
DRA, the national disability law center which defends and advances the rights of people with disabilities, presented its 2006 Eagle Award to Microtel for excellence in providing accessible lodging for travelers with disabilities and for making a significant contribution to the advancement of people with disabilities.

Smith Travel Research/TWR/Dodge Construction Pipeline
Smith Travel continually cites Microtel as the leader in its segment with almost half of economy hotels under construction in the U.S.

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